What Is #UnderTheInfluence
Ted Turner On His Future World—Turnersville
Laura Turner Seydel (@LauraSeydel) on Captain Planet Foundation
Who Is Making Today’s Most Innovative Visual Stories? My Friend @DreamHampton Of Course. Must Watch
My Quick Video Recap From #TED & The @DewarsHub
Headed To Summit Series Basecamp—Here are memories of the last Summit at Sea
MLK For Public Relations Professionals—A Must Watch For Those In PR/Media
MLK For Public Relations Professionals—A Must Watch For Those In PR/Media
My Clean (@CleanProgram) Health Decisions in 2011 Set Me Up For A Great 2012
I recommend Clean Program to anyone!
Customer Service Is Why I’m In A Monogamous Relationship With @Delta Airlines
Living in Atlanta has its perks and being centrally located in the Delta Airlines hub is one of them. I fly a ton and 99% of my flights are on Delta Airlines. Honestly, I used to be really bad about frequent flyer programs and Delta became the first consistent relationship I built with an airline. I have to admit “membership has its benefits” and when you fly as much as I do an upgrade, priority bag handling or same day confirm can make a huge difference. I also doubled up and became a member of the Delta Sky Club which on more than a few occassions of being delayed has been a complete lifesaver (see LAX Two summers ago with wife and two kids—Yikes). Last year despite a couple of journeys to Europe I missed achieving diamond status by a short distance. This year, with a new Social People office in LA, clients in London, new business opportunities in Brazil and a visit to Paris for LeWeb I officially made diamond. As someone who helps Fortune 500 companies with developing social media customer service strategies I have to say that Delta does an AMAZING job of listening to consumers thru social media channels. If I send a tweet to @Delta I get very fast responses from @DeltaAssist and they have been amazing in some very tough situations. Delta is not a current client, I’m just a loyal customer and love to tell stories of the brands that do it right. Very classy move on their behalf in recognizing my diamond qualifying flight. As we were landing an attendant came to my seat with a bottle of wine and as we were landing I was congratulated on the PA.
Here’s the Delta red coats waiting for me as I landed tonight from Paris. Getting to diamond means a lot of time away from my wife. Super excited that she happened to be on this flight with me.
